As companies increasingly use chat systems such as Slack and Microsoft Teams, other workplace tools have integrated with these messaging programs so workers can conduct business without needing to ...

The software, initially designed to help IT teams track and resolve service requests, can now be configured for use in non-tech areas such as HR and legal. Atlassian has expanded the focus of its Jira ...

Following a number of recent acquisitions in the field, developer and teamwork tools vendor Atlassian is today announcing the launch of a new ITSM product suite - Jira Service Management. The move ...

Atlassian said Tuesday that it's buying Halp, makers of a software platform that turns internal service desk tickets into conversational threads within Slack. Financial terms of the deal were not ...

The software company best known for its Jira, Trello and Confluence platforms hopes the acquisition will make it easier for users to handle help desk requests. Atlassian, best known for its Jira, ...