In a move that could assist collectors who leverage this technology, Equifax this week rolled out what it has dubbed PhoneReveal, a new tool that can help organizations that use auto-dialer systems ...

Outbound call centers typically run multiple campaigns for a variety of clients. The services vary. They may be doing cold calling to generate more leads. They can be following up and providing news ...

The invention of the transistor ushered in a lot of technologies that we now take for granted, and one of the less-thought-about areas that it improved living conditions worldwide was by making the ...

In December 2009, AAFMAA added an additional step to notify members and policy owners of when their premiums are due. This extra step also helps members avoid and interruption or lapse of coverage. An ...

Viking’s K-2000-DVA is a fully programmable multi-input, multinumber auto dialer and digital announcer, designed for emergency and non-emergency message notification. The K-2000-DVA has eight dry ...

We now have a split among federal circuits regarding the definition of an automatic telephone dialing system (ATDS), under the Telephone Consumer Protection Act (TCPA), which limits automated calls ...

Recently, in a win to many businesses and defendants, the U.S. Supreme Court ruled in Facebook v. Duguid, that to qualify as an automatic telephone dialing system (ATDS) or auto dialer under the ...