After having done a procedure multiple times, it may become completely routine, but having documentation can help when you have staff turnover or are away from that task for a length of time.

A flow chart, or flow diagram, is a graphical representation of a process or system that details the sequencing of steps required to create output. A typical flow chart uses a set of basic symbols to ...

As companies transform into increasingly agile and customer-centric organizations, business process optimization is more important than ever before. Unfortunately, many companies struggle with the ...