Certification programs for administrators and developers go back to the days when the mainframe was young, so it's not surprising to see these courses and tests showing up for CRM systems now. It's a ...

Offered through VUE testing centers, the new certifications include examinations for specialists in both design and implementation of multimedia contact centers, proactive contact solutions and ...

Dealertrack Technologies announced this week that its customer relationship management tool’s interface has received certification from Reynolds and Reynolds. The system, Dealertrack CRM, received ...

Coevera is challenging conventional CRM thinking with an open-source MCP strategy focused on interoperability, flexibility, ...

DealerTrack said this week General Motors has certified DealerTrack’s customer relationship management/Internet lead management system for deployment by GM franchise dealers using the DealerTrack ...

ST. LOUIS, March 7, 2025 /PRNewswire/ -- DriveCentric is proud to announce that it has been fully certified as a NextGen CRM partner with BMW North America (BMW NA). This certification solidifies ...

Customer relationship management (CRM) doesn't have to be costly and complicated. Start with the top small-business-friendly ...