A “one size fits all” approach to CRM rarely brings substantial business value. Before proceeding with a CRM system, a company must carefully define its CRM strategy and evaluate the technology.

Microsoft will release a new version of its CRM software around year-end. With the new version will come a special edition for small businesses, a subscription-based license for hosting services, and ...

Zoho, a provider of integrated business applications, expanded its offerings today with Zoho Expense, a software product that aims to save sales reps time when tracking the money they spend on various ...

Microsoft confirmed on Thursday that it is bringing forward the launch date of its much-anticipated CRM 3.0 package, but won't talk about pricing until next month. "We finished our release of ...

RALEIGH, N.C., Nov. 1, 2023 /PRNewswire/ -- Element451, the leading intelligent CRM for higher education, introduced today a new comprehensive package and pricing structure designed to empower ...

Security dealers looking for a dashboard to manage every aspect of their interactions with customers will want to take a detailed look at the four top-selling, full-featured packages, according to a ...

About a year after being appointed chief executive of the National Australia Bank, Ahmed Fahour's campaign of cultural change is being boosted by improved use of the bank's Teradata customer ...

Cloud computing consulting firm GlobalOne Wednesday released the first of three CRM packages that aim to help financial services firms and banks transition to cloud computing with Salesforce.com. G1 ...

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SugarCRM last week released an upgrade to its open source CRM system, a software package SugarCRM’s founders say they hope will woo customers that would otherwise turn to more expensive commercial CRM ...

PeopleSoft, Inc. (Nasdaq: PSFT) today announced the general availability of PeopleSoft CRM 8.9, which ships on 23, June 2004. The most significant CRM release in PeopleSoft's history, PeopleSoft CRM 8 ...

Salesforce.com lifted the curtain on Salesforce Lightning today, the completely redesigned version of its core CRM product. As is often the case with Salesforce, the announcement included several ...