A new AI-based extension to the company's Dynamics 365 CRM and ERP platform can automatically generate answers to customer emails, suggest marketing and sales campaigns, and summarize Teams chat ...
Gartner Research is reporting mobile CRM apps will grow 500 percent by 2014, another sign of a shifting market that has more to do with work getting done in the cloud more so than from a server behind ...
Zendesk acquired Base CRM in 2018 to give customers a CRM component to go with its core customer service software. After purchasing the company, it changed the name to Sell, and today the company ...
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