Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. The company announced the release of a new customer relationship ...

Investing in a leading user-friendly CRM should see your sales and marketing teams save most (if not all) the hours they ...

When it comes to selecting CRM software and sales force automation (SFA) in particular, the User Interface (UIs) is critical to the success of the implementation. It’s widely understood that the CRM ...

Nutshell reports that successful CRM adoption hinges on proper implementation in the first 30 days, focusing on data cleanup, ...

At Unbound, the user conference formerly known as Inbound, HubSpot users see many more CRM AI automations to come -- such as ...

What story is your CRM system telling its users? What story is it telling your managers? If you don't know, you need to find out—the answers are much more important than you'd think. Subconsciously, ...

Opinions expressed by Entrepreneur contributors are their own. In my previous post, I examined the importance of managing your sales activity instead of your pipeline — delving into the impact that ...

User adoption is a perennial challenge with CRM software deployments. Slow or low user adoption is a top cited contributing factor to CRM engagements that fail to achieve their objectives, or just ...

Microsoft made available on February 27 an optional product update for its Dynamics CRM Online service which adds iPad and Yammer support. This single product update -- which cannot be uninstalled ...