Cloud-based point-of-sale (POS) software has many advantages over traditional sales technology. Consider these benefits and top systems.

The past decade has witnessed a paradigm shift in business operations, propelled by the advent of software-as-a-service (SaaS) and cloud-based solutions. Businesses that have adapted to this change ...

A hosted contact center is a cloud-based customer service solution that enables businesses to manage customer interactions without the need for on-premises infrastructure. Unlike traditional contact ...

Global spending for cloud computing software continues to surge, fueled by AI adoption and digital transformation initiatives, with Software-as-a-Service revenue nearing $300 billion in 2025, ...

Signals, a startup building an artificial intelligence-powered Cloud Employee Platform, launched today with the goal of helping companies automate client-facing interactions across sales, marketing, ...

Jan 7 (Reuters) - Microsoft Corp said it would buy cloud-based customer service software maker Parature Inc to expand its customer self-service capabilities. Terms of the deal were not disclosed.

Here’s a look at 20 innovative companies that are driving the evolution of cloud software across enterprise applications, business process management, and data platforms and analytics. Global spending ...