Not responding to a customer’s complaint on Twitter is like hanging up the phone on him–with millions watching. No matter the size of your business, your success will always lie in your ability to ...

Want to complain about a credit card issuer? When you've exhausted remedies with the company, it may be time to file a complaint. As of July 21, 2011, the Consumer Financial Protection Bureau (CFPB) ...

Before the popularity of social networks like Twitter or Facebook, customer complaints were typically between the consumer and the company. But now when a customer is unhappy about a product or ...

The Consumer Financial Protection Bureau helps protect consumers in a variety of ways, but its future is uncertain. You can file a complaint against a bank using an online CFPB complaint form. However ...

More than 7,700 consumer complaints about debt collectors, mortgage companies and credit card issuers were made public on Thursday by the Consumer Financial Protection Bureau. The move is aimed at ...

MILWAUKEE -- FOX6's Contact 6 has some tips for angry customers who want a company to hear their voice -- to get their gripe across online. With today's technology, instead of writing a letter to a ...

As a consumer, you have the right to quality products, fair pricing, and protection from market abuses. If you’ve been sold a faulty product or faced issues with an online order, you can now easily ...

South Carolinians can now file complaints about vehicle dealers even faster with the South Carolina Department of Motor Vehicles (SCDMV). Customers now have the option to visit SCDMVOnline.com (File a ...

LOUISVILLE, Ky. (WDRB) – Louisville Metro Police have a new way for the public to file complaints against it’s officers. The new system is expected to streamline the process of filing a formal ...