TROY -- IDashboards, the developer of business intelligence dashboard software, recently announced the launch of the Oskar Support Portal. Oskar (Online Support Knowledge Acquisition Repository) will ...
For reverse mortgage originators using ReverseVision’s RV Exchange (RVX) platform, the user experience recently received an upgrade with the launch of a new customer support portal this week.
To take customer service to the next level, Red Hat wanted to apply predictive analytics to its large customer service data sets in order to make its support function more proactive. Tom Mirc, senior ...
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