BOISE — An issue with a service provided to inmates at five Idaho Department of Correction facilities has been called everything from a "glitch" to a "hack.” Almost $225,000 in credits made its way ...

JPay, a company that provides digital communications systems to corrections facilities in at least 19 states, is charging inmates and their families an unusual fee to stay in touch: the intellectual ...

The Florida Department of Corrections defends its decision to turn to a company called JPay to digitize inmate mail by arguing the delivery system is crucial to preventing the flow of dangerous ...