Microsoft Dynamics 365 is a comprehensive customer relationship management (CRM) solution packed with advanced features enhanced by AI capabilities. It offers a robust set of tools to help businesses ...

Microsoft Virtual Training Days offer free classes for everyone. Fundamentals classes for beginners cover foundational concepts, terms, and capabilities, while technical courses provide a journey to ...

Customer relationship management involves collecting relevant data about a business’s customer interactions in one place to help managers understand their clients and improve customer satisfaction.