Microsoft is addressing legacy data silos and advancing digital transformation with a combined two-in-one product, Dynamics 365. The new solution, scheduled for release this fall, pulls together ...

A new AI-based extension to the company's Dynamics 365 CRM and ERP platform can automatically generate answers to customer emails, suggest marketing and sales campaigns, and summarize Teams chat ...

Forbes contributors publish independent expert analyses and insights. I track enterprise software application development & data management. Is it possible to talk about business transformation and ...

Microsoft is taking a page from rival Salesforce.com's book and is launching an online store for third-party applications and services that build on top of its Dynamics CRM and ERP products. Microsoft ...

Microsoft is leveraging its partnership with OpenAI to incorporate AI capabilities directly into its CRM and ERP products. Dubbed Microsoft Dynamics 365 Copilot, the new offerings are designed to ...

Microsoft has painted bold design strokes with Windows 8, but the business impact remains hotly debated. ZDNet and TechRepublic have the enterprise and SMB perspectives on Windows 8 covered from ...

Microsoft is working on a new offering called Dynamics 365 that will combine its current ERP and CRM cloud services into a single bundle and include applications purpose-built for specific business ...

In a move that could give Microsoft new ammunition against its CRM rival and cloud partner Salesforce, the Redmond company today announced Dynamics 365, pledging to integrate its customer-relationship ...

Developing a common code base for all ERP apps will allow Microsoft to release new versions more quickly, and make it easier for users to switch from one app to another Microsoft is developing a ...

Microsoft announced that Dynamics GP 2013 and Dynamics NAV 2013 can now be purchased as Windows Azure-hosted services through partners. "[S]tarting today Microsoft Dynamics GP and NAV customers can ...