CNO-turned-executive director Kerri Scanlon remains passionate about healthcare excellence. As a nurse leader at Northwell Health in New York for more than 25 years, including chief nursing officer ...

With the introduction of Partnership for Patients and other initiatives, healthcare organizations are focusing more than ever on improving patient safety. Quality improvement studies can help guide ...

The overuse of antibiotics can lead to antibiotic resistance — a phenomena that kills an estimated 23,000 Americans with infections each year and contributes to $2.2 billion in costs to the U.S.

3 Easy Steps to a More Effective Quality Improvement Program Implementing an effective quality improvement program is not only essential to achieving accreditation by the Accreditation Association of ...

My aha! moment about the zero-defect concept happened in 2009. We were discussing with a customer how to document all data created during the production process in order to enable a traceability ...

Nurses with bachelor's degrees report being very prepared in more quality and safety measures than do their peers with associate degrees, finds a new study by researchers at NYU Rory Meyers College of ...

Most for-profit nursing home industry administrators receive a staffing budget based on finances, not acuity or clinical need. The Centers for Medicare & Medicaid Services’ final minimum staffing rule ...

The objective of this work is to improve the quality of patient care in the admission office service of the University Hospital Virgen del Rocío (HUVR) by standardizing and systematizing its ...

Improving quality for customers leads to increased customer satisfaction, loyalty and repeat purchases. Tools commonly used in quality management initiatives enable you to perform root-cause analysis ...