Salesforce announced Tuesday that Social Studio, it's multifunctional social media tool, has been fully integrated into its enterprise Marketing Cloud. The integration will allow social features to be ...

Salesforce unveiled its Social Studio marketing platform inside its ExactTarget Marketing Cloud in May, which brought together $3.4 billion worth of acquisitions in a platform for social content ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More In May, Salesforce announced that it was combining the social ...

Salesforce.com unveiled the next generation of its Social Studio, incorporating tools and resources from the recent ExactTarget, Radian6 and Buddy Media acquisitions positioned to bring unified social ...

When Google rolled out its CRM matching program Customer Match last fall, it seemed to follow in the footsteps of Facebook’s Custom Audiences, which launched in 2012. But Google’s strategic ...

Salesforce.com is unveiling a new version of the Social Studio, its set of social media tools for marketers. When the company first announced the Social Studio earlier this year, it seemed like a way ...

The next generation of Salesforce Marketing Cloud - Agentforce Marketing - was developed to support marketers and advertisers ...

To be released this Autumn, Einstein Copilot will serve as an AI assistant that is available for CRM tasks, while the Copilot Studio will enable development of AI-powered apps with custom prompts, ...