Southwest Airlines is making huge changes to its business model next year, starting with a brand-new boarding process rolling out in late January. Now, we have a better idea of what that boarding ...

Over the past few months, Southwest Airlines has announced several controversial changes, such as adding bag fees and changing its boarding process. Travelers have openly chastised the airline for its ...

The idea sounds simple and great. Pay a small fee to automatically check in for your Southwest flight in advance, avoid the 24-hour rush, and (probably) get a better boarding number. Plus, if your ...

Southwest Airlines will overhaul its boarding with assigned seats starting January 27, using the new "WILMA" method that ...