Starting Tuesday, customers on Southwest flights will have assigned seats.
Southwest ends open seating, frustrating loyal passengers adjusting to assigned seats, delays.
Southwest's new boarding system prompts mixed reactions from passengers on day one.
A beloved policy has officially come to an end.
The new rule is a big shift from Southwest’s previous “customer of size” policy, which was considered one of the industry’s ...
Starting Tuesday, Southwest Airlines is enacting its controversial new policy that will raise ticket prices for plus-size ...
A Southwest Airlines passenger is going viral after cellphone videos captured him melting down on a recent flight. The unidentified man, who appears intoxicated, allegedly became angry after his wife ...
The Dallas, Texas-based carrier transitioned from its longtime open seating system in keeping with competitors like American, Delta, and United Airlines to offer passengers more flexibility with a ...
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