While many see human-resources software as administrative plumbing, Riaz Sait treats it as an intelligent decision engine.

Zeitview is the leading intelligent aerial imaging company for high-value infrastructure, providing businesses with actionable, real-time insights to recover revenue, reduce risk and improve build ...

SAN FRANCISCO--(BUSINESS WIRE)--HDI, the leading organization dedicated to elevating service and support across the enterprise, today announces the “The State of Technical Support in 2024,” a ...

Technical support could be a great career choice for someone who likes problem-solving, working with their hands and tinkering, and helping people to resolve technical issues with laboratory equipment ...

When a Microsoft customer service agent like Azure support escalation engineer Michael Simons takes a case out of his queue, he never knows what kind of inquiry will appear in his chat window. Will it ...

Presented by Ron Friedman, Head of Content and Creative Marketing, D-ID, Simon Kurakou, API Tech Support Engineer, D-ID, Steve Ormonde, Regional Manager ROW, D-ID, Tal Ron-Pereg, Director of Product, ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. When I was a developer in 2002, I joined a startup computer software company as a product ...