"UPMC is an exemplary case study in customer-focused service. The summaries of tackling growth and turnover challenges are excellent. Congratulations for looking at video for hearing impaired--that ...

PITTSBURGH, June 13, 2018 /PRNewswire/ -- For the third year in a row, UPMC Health Plan ranks highest in Pennsylvania in overall member satisfaction according to the J.D. Power 2018 Commercial Member ...

PITTSBURGH (KDKA) -- UPMC's insurance division, the UPMC Health Plan, has been recognized for its customer service. J.D. Power has named the health plan a 2020 certified customer service program for ...

UPMC Health Plan has received the "2013 Team Award for Best Customer Experience Program" from the International Customer Management Institute (ICMI). The presentation was held earlier this month at ...

PITTSBURGH, March 18, 2016 /PRNewswire/ -- UPMC Health Plan ranks highest in Pennsylvania in overall member satisfaction according to the J.D. Power 2016 Member Health Plan Study SM. The study ...

UPMC Health Plan ranks ahead of all seven other Pennsylvania health insurers in overall member satisfaction and also ranks significantly higher than the regional average. The study measures member ...