It’s hard to imagine the modern-day office without the technological advancements that have taken place in the past couple of decades. For example, can you picture yourself running to the fax machine ...

The impact of unified messaging extends well beyond voice mail and the e-mail Inbox. When someone talks about "messaging," you probably think of instant messaging or texting -- those two highly ...

In this newsletter we’d like to start looking at where unified messaging is today. One problem with doing that is if you mention “unified messaging” in a crowd of technologists, you’d probably get as ...

Last time, we defined unified messaging and unified communications as two distinct technologies. Today, we’d like to disagree with the notion some analysts hold that unified messaging is dead and ...

The release of the Unified Messaging server role in Exchange 2007 had many administrators curious about their ability to deploy the features without having an extensive telephony background. Many ...

Multifaceted systems put all messages in one place. Students and faculty at universities certainly have no shortage of messaging options, with e-mail and cell phones ubiquitous on campus and more ...

We may see IBM's UM playing a more prominent position in its overall UC strategy. Lotusphere can be such a great event. Loud, glitzy keynotes that, like most keynotes really, are too loud and too ...

A bombshell report late last week revealed that Mark Zuckerberg and Co. are considering a massive overhaul of Facebook's instant messaging apps which include two top-rated chat apps (Messenger and ...

BARCELONA--This is the year unified messaging goes to the consumer, but success here will require such services to be deployed on existing handsets, according to industry players at this week's Mobile ...

Update: Facebook has confirmed to us that it is testing ways to improve the messaging experience but has no further details to share at this stage. We first heard back in January that Facebook was ...

Integrated marketing allows a business to communicate as a single, recognizable voice instead of a collection of ...