George Bernard Shaw famously said, “The single biggest illusion about communication is that it has taken place.” Yet communication based in curiosity about each other can infuse life back into the ...

"I Feel..." Statements That Name Specific Emotions People with high emotional intelligence clearly know what emotions they ...

You've kissed, you talk sweetly to each other, you've shared amazing moments together, and you know that feeling you have for ...

While at work, many people have experienced being put in the hot seat, where they're expected or feel pressured to contribute to a conversation they know nothing about. Whether it's because they don't ...

From romantic partners to friends to family members, over time, people can often identify common phrases used by those closest to them. Some are made in anger, others in moments of joy. But do the ...

Being an effective communicator involves more than simply saying what’s on your mind. Your tone, body language, facial expressions, and, of course, the words and phrases you use have a major impact on ...

As a student and teacher of emotional intelligence, I’m a big believer in using simple frameworks to help guide the way we think and act. Generally speaking, emotional intelligence is the ability to ...

We live in an increasingly diverse world. Social dialogue about constructs related to diversity, like race, ethnicity, sexual orientation, gender identity, body size, immigration status, and age, hold ...

Parents know all too well what it's like to deal with a kid who refuses to listen: It's frustrating. But after years of studying over 200 parent-child relationships, I've noticed something fascinating ...