Despite predictions that AI would be standard in CRM by 2025, new research from Workbooks suggests AI adoption is still lagging inside many CRM systems — especially in the mid-market. The company ...

This gap represents both a challenge and an opportunity for mid-market businesses in 2026. As artificial intelligence moves ...

A new era of customer relationship management is emerging, with a focus on innovative design and strategic platform goals. Businesses rethinking their use of these platforms can improve profit margins ...

Workbooks CRM offers a complete suite of tools to manage the entire customer lifecycle, from lead generation to post-sale support. The platform excels in its core capabilities, with intuitive modules ...

CRM systems provider Workbooks today launched AI-Enabled CRM to automate repetitive sales tasks, improve data accuracy, and empower sales teams to work smarter. Workbooks' AI CRM's core features ...

EAST HARTFORD, Conn.--(BUSINESS WIRE)--Workbooks, the cloud-based CRM and marketing automation vendor, announces that Rotary Corporation, the world’s largest supplier of outdoor power equipment parts ...

- UK CRM vendor receives High Performer status for second consecutive year and ranks highest for customer satisfaction on independent G2 Crowd Grid [SM]- Workbooks.com, the UK-based CRM vendor, has ...