When a conversation feels difficult, don’t start with emotion; start with observation. Borrow a trick from military ...

Executive coach and author Nick Robinson illuminates the challenging traits of work colleagues and shares strategies from his book — The 9 Types of Difficult People: How to Spot Them and Quickly ...

I've got a difficult person in my professional life. No, it's not you. But, for a long time, I was stressed out every time I had to work with this person. I'd feel nervous before our conversations and ...

Research shows that a shocking 80% of employees say their workplace is toxic. Here's how to deal with toxic people in the ...

Is there someone in your life who always seems to take things in the most negative way possible? Who is emotionally unpredictable? Who seems unable to compromise and consider other people's needs? Do ...

After two decades of working in leading companies as the head of leadership development and coaching countless leaders, I can tell you unequivocally that leaders tend to struggle the most with ...

We have all met people who are so prickly and difficult that no one wants to handle them. But it has taken these contentious times to make this a common occurrence. Divisiveness makes normal ...

These six books can help ease tensions. By Louisa Kamps Earlier in my career, I worked for a hot-tempered woman who, according to an office rumor, had thrown a shoe at one of my predecessors. Rattled ...

It may be that health issues (yours or a family member's) are a barrier to working. It may be that your industry isn't hiring. Or it may be that you don't actually want to return to work, but you're ...