Fox News anchor Bret Baier is apologizing for playing a misleadingly edited clip in an interview with Vice President Kamala Harris. Harris sat down with Baier on Wednesday for a tense interview ...

In the ever-evolving customer service world, innovation isn't limited to technology and process improvements—it's also reshaping how businesses pay for the tools they use to support their customers.

It’s not easy being a customer-service agent—particularly when those customers are so angry with a product that they want to yell at you down the phone. That’s the sort of rage that Sonos ...

Featuring exclusive pieces, with each work being a uniform size of 300 x 400mm created specifically for the auction, Art for Good has attracted the support of renowned artists including Max ...

In this paper, support clip-based pareto-optimal evidential network (POEN ... in which the superiority of POEN is demonstrated compared with the state-of-the-art methods. The source code is publicly ...

The pace of technological innovation has significantly raised customer expectations. People today demand seamless, personalized, and efficient service. However, traditional customer service models ...