Social Security Backtracks on DOGE Phone Service Cuts

It's unclear how much DOGE tried to cut Social Security phone services
The Washington Post published an article (archived) titled "Social Security, facing pressure from DOGE, weighs big cuts to phone service." The story alleged that the Department of Government Efficiency (DOGE) initiative championed by Elon Musk was attempting to push the Social Security Administration (SSA) to cut its telephone service for claims processing and direct deposit transactions.
Social Security Backtracks on DOGE Phone Service Cuts After Media Report
SSA officials were weighing eliminating telephone support for claims processing and direct-deposit account transactions.
Social Security says it will no longer accept bank changes over the phone
Those who need to change their direct deposit information with Social Security will have to do it online or in-person.
Social Security scraps plans for far-reaching cuts to phone services
The shift would have directed elderly and disabled people to rely on the internet and in-person field offices to process their claims.
Social Security Administration to curtail some toll-free phone services
Social Security will no longer let people change bank information by phone, alleging the practice is behind direct deposit fraud.
Social Security Administration to cut phone service for direct-deposit transactions
The Social Security Administration said Wednesday it is eliminating telephone service for direct-deposit account transactions. The agency said the move is meant to eliminate the risk of fraud associated with changing bank-account information by telephone.
Seven Social Security Field Offices Are Suspending In-Person Services
A departure from closing locations, seven local Social Security offices will temporarily stop all in-person service and will only be available by telephone.
Musk pushing Social Security to end phone service — forcing seniors to go online for help
The Social Security Administration may drastically cut back the phone service relied on by 73 million retired and disabled Americans under pressure from Elon Musk's team in the U.S. DOGE Service.The agency's leadership is considering a proposal to end telephone service for processing claims and
Social Security, facing pressure from DOGE, weighs big cuts to phone service
Agency considers ending phone program that helps with claims processing and is used by millions of elderly and disabled Americans.
Social Security Considers Slashing Phone Help to Cut Costs—Report
In fiscal year 2024, the Social Security Administration received nearly 80 million calls through its 1-800 number.
DOGE Is Pressuring Social Security to Make Another Massive Cut
The Social Security Administration might slash the telephone service that millions of retired and disabled Americans use to apply for and access their earned benefits. The Washington Post reports that the Department of Government Efficiency is pressuring the agency to root out alleged fraud,
What Trump and Musk Want With Social Security
The two maintain that they won’t attack the program, but their repeated claims of rampant fraud serve a strategic purpose.
Social security going after overpayments. Here's what to know
Starting on Thursday, March 27, the Social Security Administration will begin recouping 100% of overpayments to beneficiaries ...