As the voice of Carnival Cruise Line on social media, Brand Ambassador John Heald is used to receiving criticism. It just ...

Carnival Cruise Line Brand Ambassador John Heald is regularly tasked with combating bad advice shared on TikTok and other ...

A leading Carnival brand ambassador defended the cruise line after a vicious brawl in a Galveston terminal but criticized ...

Carnival Cruise Line will not be providing free footwear for guests - unless they are staying in a certain type of cabin. But ...

As collective anxiety over Wednesday's Real ID deadline for U.S. air travelers mounts, one alternative seems perfectly ...

There is one big thing Carnival Cruise Line's brand ambassador just won't do, even though it could offer insights into the ...

Carnival Cruise Line Brand Ambassador John Heald is regularly tasked with combating bad advice shared on TikTok and other social media platforms as he answers hundreds of cruise passenger ...

Cruise lines rely heavily on the feedback they receive about crew members. But some cruise passengers still wonder if those ...