Everything you need to know about energy savings and information regarding energy service for you home from Duke Energy.

Register for My Account and then sign in to view your bill and payment history, choose how and when to pay, track your energy usage and manage your account.

Visit the Duke Energy customer service page for contact information including customer service phone numbers, mailing address & many self-service options.

Energy Use Education. Track your energy use. You can view daily, weekly, by previous billing cycle and annually.

Choose from a variety of billing and payment options designed to make paying your Duke Energy bill simple, secure and convenient.

Why does Duke Energy need my social security number and date of birth to start service? We use this information to run a credit check for new customers. All residential customers must establish credit before we connect electrical service.

Pay your Duke Energy bill in person at one of our preferred payment locations. Enter your address to find a location near you.

View current power outages in your area, estimated times of restoration or report an outage from the Duke Energy outage map.

Duke Energy Corporation is an American electric power and natural gas holding company headquartered in Charlotte, North Carolina. The company ranked as the 141st largest company in the United States in 2024 – its highest-ever placement on the Fortune 500 list. [2]

Report a street light outage by entering an address, business name or closest street. Map details include current status & estimated restoration time.